Accessibility Information

Accessibility is important to us at The Rural Life Living Museum, and we have worked hard to make some of the site accessible. The shop, café and toilets are accessible to wheelchairs and buggies, and we have accessible parking bays by the main entrance.

Due to their door sizes and old design some of our heritage buildings are not fully accessible but can be seen from outside. Our team of friendly staff and volunteers are around to answer any questions about the museum and those buildings so please ask for help if you need it, during your visit.

Tickets

Tickets are available to purchase online at this website or at the entrance shop. Free admission is offered to carers accompanying a disabled blue badge holder visiting the museum. Carers may be required to show proof of eligibility for this and will not be offered free admission unless supporting someone on a visit.

Wheelchair Available to Hire

We have one wheelchair available to hire, unfortunately we are not able to accept pre-bookings. The wheelchair is available from reception on a first come first serve basis.

Accessible Parking

Accessible parking is located at the top of the driveway on the left-hand side. Follow signs for blue badge holders from the main gate.

For events, and when the site is busy, please let a marshal or member of staff know on arrival that you require accessible parking, and they will direct you to the spaces closest to the event entrance.

Accessible Visitor Services Buildings and Toilets

The entrance, shop and Market Garden Café are accessible either by level surface or concrete ramp. Accessible toilets are in the main toilet block near the Café and in the School Room at the opposite end of the site. Baby changing is only available in the main toilet block near the Café.

Pathways and Surfaces

The 10-acre site has a variety of pathways. The driveway, accessible car parking area and the path to the main toilet block is tarmac. The main museum track, from the entrance to the courtyard, is a flat and even surface made of compacted scalpings. Some paths through the trees are uneven and affected by tree roots. To get to some historic buildings, such as the School Room, there is no path but a stretch of well-kept grass which is flat. The outdoor seating area for the Market Garden Café and playground is made up with woodchip. Some areas can become muddy in wet weather. Inside the historic buildings there are a variety of surfaces which are mostly wooden floorboards, carpet or brick paving.

Benches are located around the site for visitors to stop and rest while enjoying the sights.

Guide Dogs

All dogs, including service dogs, are welcome at the museum on short leads. Water and water bowls are provided outside the Café and at the Frensham Building.

Quiet Areas

Our team of friendly staff and volunteers will be able to direct you to the nearest quiet area should you need it. Download a map of the site here.

Social Story Board for the Rural Life Living Museum

We understand that visiting a new place can be overwhelming. This is why we've created a social story board so you can get to know our site before you visit. If you need any more help or have any questions, send an email to our Head of Learning and Discovery, schools@rural-life.org.uk